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Privacy Policy

Privacy Policy - the basics

This Privacy Policy describes how Flow Digital Marketing & AI (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and customers when they use our website flowdigitalmarketing.io and related services.

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Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, and other details you provide through forms or direct communication.

  • Usage Data: Information about how you use our website, such as pages visited, time spent, and actions taken.

  • Technical Data: IP address, browser type, device information, and cookies that help us improve performance and user experience.

We use the information we collect to:

  • Provide and manage our services

  • Respond to inquiries and customer support requests

  • Send updates, marketing communications, and promotions (if you have opted in)

  • Improve website performance, usability, and security

  • Analyze trends and measure the effectiveness of our marketing efforts

How We Use Your Information
How We Share Your Information

We do not sell or rent your personal information. We may share information in the following situations:

  • Service Providers: With trusted third parties who help us operate our website, manage forms, process payments, or deliver services (e.g., HoneyBook, Google Analytics).

  • Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or government requests.

  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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